Opening our pay ranges to staff before putting them on adverts: the order mattered

Did you show people only their own band or all of them? We published every band to everyone and the unexpected effect was on internal mobility: applications for lateral moves into two better-paid job families rose sharply, and one function lost a fifth of its analysts to another within a year. Probably healthy, but the head of that function did not thank me.

All bands, visible to everyone, on the intranet. As a public agency most of it was technically discoverable already, just not in one place. We saw some of the mobility effect too, though smaller. What I underestimated was the manager preparation: we ran 22 briefing sessions, and the managers who skipped them were the source of nearly every escalation.