Elif EriksenCRP, CBS
Job Architecture Lead, Ravenna Chemicals
Medical device company, 2,800 lives, self-funded. Initial renewal was 9.8 and we expect to settle near 8. We kept GLP-1 coverage for diabetes and, for weight management, added a requirement that members enrol in a coaching programme first. About 40 percent of people who started the process did not complete it. Complaints were fewer than I feared, perhaps a dozen.


